Ink Cartridge Refill Help Center

Retail Inkjet Solutions, Inc. (RIS®)

Company Description

RIS Logo with Text and Registerd Trademark v2Retail Inkjet Solutions Inc. (RIS®) is an innovative company that is passionate about finding better ways to print – while saving money for the consumer and also doing something positive for the environment. Founded in 2004, we are the global leader in on-site inkjet printer cartridge refilling technology.



The multi-patented RIS InkCenter® kiosk is deployed in more than 500 participating retail locations across the United States, Canada, and Europe.  RIS provides customers with unmatched printing quality while delivering savings of up to 70% over the purchase of a new ink cartridge. For more information, visit our website at

RIS Press Coverage

GAP INTELLIGENCE — Major Trends Shaping the Printer Supplies:


InkCenter® – A Full Service Solution

Our setup process consists of installation plus training completed in a single day, and includes:

  • Installation of patented InkCenter® Refill machine(s),
  • Ongoing training and customer care,
  • All consumable supply fulfillment,
  • Management reporting of trends, sell-through, and
  • Continuous customer education and support through


RIS InkCenter® Refill Machine(s) 

Our patented technology was created in-house by a team of chemical, electronic, and mechanical engineers.  The touch screen guided four (4)-step refill process is supported by:

  • More than 14 patents and counting,
  • Cartridge selection covering 90% of today’s market, and
  • An international field services and customer care team.


Why Retailers choose Inkjet Refilling 

  • Customer satisfaction: refilling addresses the No. 1 customer pain point – price.
  • Customer traffic:  our service drives repeat customer visits and the time-in-store favorably impacts basket sales.
  • Differentiation: the incremental service of providing on-site refilling differentiates from the ‘me-too’ OEM branded cartridge selection.
  • Eco-Friendly: as a solution aligned with sustainability objectives, the environmental benefits of reducing single-use plastic drive customer loyalty.



Our headquarters are located in the U.S., but we have field service agents internationally. If you are a retailer interested in adding this service to your store, call or contact 

Retail Inkjet Solutions, Inc. (RIS)
1916 Palomar Oaks Way Ste. 100
Carlsbad, CA 92008-5509, USA

T: 858.753.0233
F: 858.876.1561

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