Ink Cartridge Refill Help Center

HP 60, 60XL, 61, 61XL Ink Cartridges – Low Ink Alerts


This section will help you better understand  “low ink” warnings which appear after refilling and then re-installing a HP 60, 60XL (or HP 61, 61XL) cartridge into the HP Photosmart or Deskjet printer.

NOTE 1: “Empty” and “Low Ink” alerts are COMPLETELY NORMAL for all HP 60, 60XL, 61 & 61XL ink cartridges which have been refilled! While at first this may be an unusual workflow, it does allow print operations to proceed.

In many cases both ‘Ink Out’/’Low Ink” and ‘Nuisance’ alert messages will be displayed, including ‘counterfeit cartridge’ or ‘non-genuine ink cartridge’…these are normal nuisance alerts that can just be ignored by pressing continue/dismiss/Ok. You should be able to continue with print operations until the print quality begins to fade.


HP 60/60XL (61/61XL) Low Ink Warning Alerts – Understanding Errors & Warnings:


Once an HP 60, 60XL, 61 or 61XL ink cartridge is inserted into your printer, the printer begins to track the ink used for that particular cartridge.  When a cartridge has used about 80% of its ink, the printer may begin to send the user “your ink level is low” warning messages.   After the cartridge is refilled, the printer may continue to send out these warning messages.  These warning messages may simply be ignored, and the printer should continue to operate normally. Unfortunately, the low ink alerts cannot be reset or bypassed when using refilled cartridges.

HP 60-61 Ink Monitoring

Select ‘Ok’ to bypass “Low Ink” messages displayed on the computer.



If the computer displays the following message, select ‘No’ to bypass warning prompt.



NOTE 2: If a “Non-HP Cartridge(s)” message, or similar message, cannot be bypassed then the cartridge may be suffering from marginal internal electrical performance and may need to be replaced with a new one. First remove and thoroughly clean cartridges electrical contacts & printer flex cable contacts and retest. If the problem persists then return cartridge to your refiller for analysis.

Ink Cartridge & Service Station Cleaning



Poor Print Quality or Missing Colors:

If any streaks or missing colors appear on prints, thoroughly clean the cartridge’s electrical contacts and printer’s flex driver cable surface. If the cartridge is clogged then a warm water flush may be necessary to recover all colors. Click here for instructions.

Ink Cartridge & Service Station Cleaning

Partially Jetting Nozzles



HP 60 & 60XL Compatible Printers:  

HP Deskjet D1660, HP Deskjet D1663, HP Deskjet D2530, HP Deskjet D2545, HP Deskjet D2560, HP Deskjet D2563, HP Deskjet D2566, HP Deskjet D2568, HP Deskjet D2645, HP Deskjet D2660, HP Deskjet D2663, HP Deskjet D2680, HP Deskjet F2400, HP Deskjet F2420, HP Deskjet F2423, HP Deskjet F2430, HP Deskjet F2480, HP Deskjet F2483, HP Deskjet F2488, HP Deskjet F2492, HP Deskjet F2493, HP Deskjet F4210, HP Deskjet F4213, HP Deskjet F4230, HP Deskjet F4235, HP Deskjet F4240, HP Deskjet F4250, HP Deskjet F4272, HP Deskjet F4273, HP Deskjet F4274, HP Deskjet F4275, HP Deskjet F4280, HP Deskjet F4283, HP Deskjet F4288, HP Deskjet F4292, HP Deskjet F4293, HP Deskjet F4400, HP Deskjet F4435, HP Deskjet F4440, HP Deskjet F4450, HP Deskjet F4480, HP Deskjet F4500, HP Deskjet F4580, HP ENVY 100 e-All-in-One, HP ENVY 100e-All-in-One D410b, HP ENVY 110 e-All-in-One D411a, HP ENVY 110 e-All-in-One D411b, HP ENVY 111 e-All-in-One D411d, HP ENVY 114 e-All-in-one D411c, HP ENVY 120, HP ENVY 121, HP PhotoSmart C4600, HP PhotoSmart C4610, HP PhotoSmart C4635, HP PhotoSmart C4640, HP PhotoSmart C4650, HP PhotoSmart C4680, HP PhotoSmart C4683, HP PhotoSmart C4685, HP PhotoSmart C4690, HP PhotoSmart C4700, HP PhotoSmart C4740, HP PhotoSmart C4750, HP PhotoSmart C4780, HP PhotoSmart C4783, HP PhotoSmart C4795, HP PhotoSmart C4799, HP PhotoSmart D110a



HP 61 & 61XL Compatible Printers (select your model):  

HP Deskjet 1000, HP Deskjet 1010, HP Deskjet 1050, HP Deskjet 1051, HP Deskjet 1055, HP Deskjet 1056, HP Deskjet 2050, HP Deskjet 2510, HP Deskjet 2512, HP Deskjet 2540, HP Deskjet 3000, HP Deskjet 3050, HP Deskjet 3050A, HP Deskjet 3051A, HP DeskJet 3052A, HP Deskjet 3054, HP Deskjet 3056A, HP Deskjet 3510, HP DeskJet 3511, HP Deskjet 3512, HP Deskjet 3516, HP ENVY 4500 e-All-in-One, HP ENVY 5530 e-All-in-One, HP Officejet 2620, HP OfficeJet 4630, HP Officejet 4635



CAUTION: It is suggested you avoid purchasing ‘compatible/clone’ ink cartridges from overseas as they can be quite problematic. The smart chip (at base of cartridge) may not provide reliable printer-cartridge connectivity once installed. Compatible cartridges are typically purchased on-line (i.e  sold under a different label than HP) and is essentially a “knock-off” ink cartridge of the HP original/genuine ink cartridge. For the best refilling experience, only use HP original/genuine ink tanks or remanufactured HP cartridges which have been cleaned, refilled and tested for proper performance.



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