Ink Cartridge Refill Help Center

HP 901 Quick Tips

Cartridge Installation

Remove temporary protective storage clip and insert cartridge into your printer.

Retain the storage clip; use it on cartridge after it becomes empty as you return it for refill.

Clip Removal and Caution2

Usage Tips

NOTE: “Empty” and “Low Ink” alerts are COMPLETELY NORMAL for HP 901/901XL ink cartridges which have been refilled!  While at first this may be an unusual workflow, it does allow print operations to proceed.

Your printer/computer may display an ink alert message, such as “non-genuine cartridge”. Press proceed/continue/accept/yes/OK to dismiss this prompt.  After refills, the printer cannot track the ink level.  The ink level indicator will falsely signal empty. In many cases, additional nuisance messages may also appear – this is normal.

HP Officejet J4500 J4600 4500 Printers – HP 901 Low Ink Warnings:
Bypass all low ink warnings and nuisance alert messages.

Nuisance Flowchart_HP IPH Cartridges


If the printer/software prompts you to align the cartridge, perform the alignment at the printer’s control panel. You may need to press ‘OK’ up to six times to initiate the scanner.

Continue to print until the print quality fades.  If you observe poor print quality, run the extended self test to evaluate and help resolve degraded ink nozzle performance.

HP 901 - Extended Self Test


For cartridge error messages which prevent printing (including blinking power/exclamation light), from the menu above, select your printer model series to diagnose further.

Keep a spare set of cartridges, for convenience.  As an in-printer cartridge is depleted, remove it for refill.  Insert the spare into the printer and save the refill as the next spare.


HP 901 Ink Refilling & Cartridge Care Tips – Everything you need to know:


Advanced Diagnostics:

To view advanced diagnostics tests for your HP Officejet printer, click here:

HP Printer Diagnostics



Refill Center Locations: 

HP Ink Refill Services


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