Remove temporary protective storage clip and insert the HP cartridge into your printer.
Retain the storage clip; use it on cartridge after it becomes empty as you return it for refill.
NOTE: “Empty” and “Low Ink” alerts are COMPLETELY NORMAL for all HP 92, 93, 94, 95, 96, 97, 98, 99 ink cartridges which have been refilled! While at first this may be an unusual workflow, it does allow print operations to proceed.
Your printer/computer may display an ink alert message, such as “non-genuine cartridge”. Press proceed/continue/accept/yes/OK to dismiss this prompt.
After refills, the printer cannot track the ink level. The ink level indicator will falsely signal empty. In many cases, additional nuisance messages may also appear – this is normal. Bypass all low ink warnings and nuisance alert messages.
If the printer/software prompts you to align the cartridge, perform the alignment at the printer’s control panel. You may need to press ‘OK’ (or resume/copy) up to six times to initiate the scanner.
Continue to print until the print quality fades.
Keep a spare set of cartridges, for convenience. As an in-printer cartridge is depleted, remove it for refill. Insert the spare into the printer and save the refill as the next spare.
NOTE: For cartridge error messages which prevent printing (including blinking power/ink indicator/exclamation light), the ink cartridge may have an internal micro-electrical failure and may need to be replaced.
To view advanced diagnostics tests for your printer, click here:
Refill Center Locations:
If your ink cartridge suffered an electronic or physical failure or you are unable to find a refill store close to you may we suggest you try a remanufactured ink cartridge from our on-line web site. Our ink cartridges have a high reliability rating, come with a 1-year warranty and we provide free shipping for all orders above $20 (USA residents only).