NOTE: “Empty” and “Low Ink” alerts are COMPLETELY NORMAL for all HP 92/93/94/95/96/97/98/99 ink cartridges which have been refilled! While at first this may be an unusual workflow, it does allow print operations to proceed.
Many of the HP 92 thru 99 ink cartridge alert and error messages you may encounter using refilled ink cartridges can typically be overcome.
Low Ink Warnings & Solving Errors – HP 92-99 Ink Cartridges:
HP Deskjet 6800-6900 Printers (HP 93-97 Ink Cartridge Diagnostic’s Test):
- Load Letter/A4-size paper into paper feed tray.
- If any lights are blinking, first press Cancel to attempt to clear.
- Press and HOLD the Power button, press Cancel button 4 times, then Resume button (i.e. down arrow) once.
- Release the Power button. The Tap 41 diagnostic test should print (NOTE: this is a forced service print test whether the cartridges are good or bad; the pattern will be printed using CMY (color cartridge) ink only so this cartridge must be ‘partially’ functional. Black ink from the black cartridge is not used).
Refer to video below to analyze printed diagnostic ‘tap 41’ test print. A good HP 93/95/97/99 color cartridge should display 600 good nozzles, while a good HP 92/94/96/98 black ink cartridge should show 672 good nozzles. If the results yield anything different then the ink cartridge is likely damaged and will need to be replaced.
HP 92-99 Ink Refilling & Cartridge Care Tips – Everything you need to know:
To view advanced diagnostics tests for your printer, click here:
Poor Print Quality or Missing Colors:
If any streaks or missing colors appear on prints, thoroughly clean the cartridge’s electrical contacts and printer’s flex driver cable surface. If the cartridge is clogged then a warm water flush may be necessary to recover all colors. Click here for instructions.
NOTE 1: Replacing the ink cartridge is the best way to verify cartridge/printer performance.
NOTE 2: All cartridges being repeatedly refilled eventually do fail. Some cartridges/printers may encounter an unavoidable mechanical or electrical failure which is unrelated to refilling. Check for physical damage on the cartridge. Look at the print cartridge and see if there are any cracks, tears or missing elements. Any one of these can cause a failure. In these cases, you will need to purchase a new cartridge and start the refill process again after it has run out.
Refill Center Locations: